Privacy Policy

1. Introduction

Welcome to ICINDIATECH ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website icindiatech.com or engage with our AI, software development, and web services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal & Business Identifiers: Name, email address, phone number, company name, and project requirements that you voluntarily provide when submitting our contact or consultation forms.
• Usage & Technical Data: Browser type, operating system, IP address, pages visited, referring URLs, and access times collected automatically to help us maintain security and improve site performance.
• Client Project Data: Information, documentation, and system specifications shared with us during discovery, consulting, or software development engagements, which are governed by applicable Non-Disclosure Agreements (NDAs) and Master Services Agreements (MSAs).

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to inquiries, provide consultations, and prepare project scopes or proposals.
• Deliver, maintain, and improve our AI solutions, software systems, and web services.
• Communicate important updates, security alerts, and support messages.
• Monitor usage trends and optimize the user experience and performance of our website.
• Comply with applicable legal obligations and enforce our agreements.

4. AI & Data Governance

As an AI and software development partner, we design solutions with strict security and privacy controls. We do not use confidential client data or proprietary business information to train public third-party foundation models without explicit written authorization.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted hosting, analytics, or communication vendors who assist us in operating our business under strict confidentiality obligations.
• Legal Requirements: When required to do so by law, subpoena, or legal process, or to protect the rights, property, and safety of ICINDIATECH, our clients, or others.

6. Cookies & Tracking Technologies

Our website may use essential cookies and analytics technologies to understand how visitors interact with our pages. You can configure your browser to refuse cookies or alert you when cookies are being sent.

7. Data Security & Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent for processing. To exercise these rights, please contact us using the details below.